F Y I
COVID LEAD TIME UPDATE:
All vinyl production is experiencing extended lead-times right now.
Production is limited by work force absences due to Covid 19.
Please expect further delays beyond all our control.
You will be notified within 24 hrs. of delivery when your order is in transit.
Thanks for your patience.
1. LEAD TIMES: Most orders ship within 6-7 weeks. Tuff Stuff orders are 3-6 weeks.
2. CORNER POSTS, END POSTS, EXTRA POSTS, LINE POSTS: Most all the posts are already included in the price and quote. We will personally confirm all posts need and help you double check before we place your order.
3. FREIGHT: Costs are based on total order amount and distance from our factory in Buffalo NY. They range from 1 1/2% to 5% plus a $ 200 Residential Delivery Fee (Waived for qualifying commercial deliveries.)
Tuff-Stuff Freight is quoted by request for orders over 250 linear ft. of fence.
4. LAY OUT DRAWINGS: You can submit your layout drawings to verify your exact counts prior to placing your order.
5. SALES TAX: Unless you live in California, Florida, Louisiana, or Mississippi, WE DO NOT CHARGE SALES TAX. We will let you know BEFORE we place your order if we do.
6. SMALL ORDERS: We are wholesalers. If your order is too small for us to place ($1500 and $2500 Tuff-Stuff) just call us and we’ll tell you where you can get it.
7. MORE QUESTIONS? Just give us a call at 1-800/434-4720 6AM- 7PM M-F EST or leave us a message at our website www.avinylfence.com